Where to go:
Acelleron Breast Pumps
Phone: 1-877-932-6327
Fax: 1-978-738-9801
acelleron.com
AdaptHealth
1-844-PCS-MOMS (727-6667)
adapthealth.com
Byram Healthcare
1-877-773-1972
byramhealthcare.com (mail order)
Edgepark Medical Supplies
1-855-504-2099
edgepark.com (mail order)
Medline Industries
1-800-633-5463
medline.com
Where to go:
Electronic Claims Submission
Payer ID: 87726
Paper Claims Submission
UnitedHealthcare
P.O. Box 5280
Kingston, NY 12402
Reconsideration and Appeals
UnitedHealthcare
P.O. Box 6111
Cypress, CA 90630
Advanced Respiratory
Respiratory high frequency chest
compression vest
1-800-826-4224
Alere Home Monitoring (Aceiis)
Home PT/INR
1-877-262-4669
Apria Healthcare
Standard DME
1-800-277-4288
Bioventus
Bone growth stimulator
1-800-396-4235
Cardionet
Cardiac diagnostic monitoring
1-888-577-6846
Cranial Technologies
Cranial helmets
1-844-447-5894
DJO
Bone growth stimulator
1-800-321-9549
DynaSplint Systems
Dynamic splinting, braces, orthotics
1-800-638-6771
EBI
Bone growth stimulator
1-800-526-2579
ElectroMed
Respiratory high frequency chest
compression vest
1-800-462-1045
Electrostim Medical Svcs
TENS units
1-800-588-8383
Gordian Medical
Wound care supplies (SNF only)
1-800-568-5514
Hoveround Corp.
POV and power wheelchairs
1-800 701-5781 or 1-800-771-6565
InfuSystem, Inc.
Ambulatory infusion pumps
1-800-962-9256
Insulet Corporation
Omnipod and supplies
1-800-591-3455, #4
KCI USA
Negative pressure wound pump
1-800-275-4524
Kinex Medical
CPM, ThermoComp, TENS
1-800-845-6364
Liberator Medical Supply
Incontinence, ostomy and urologic supplies
Lincare
Standard DME
1-727-530-7700
Linkia Orthotics and Braces (aka Hangar)
Orthotics/Braces
1-877-754-6542
MDINR (a Lincare company)
Home PT/INR monitor
1-800-877-4910
Medline Industries
Enterals – adults and children
1-800-588-8383
Where to go:
Provider Services: 1-888-478-4760
Where to go:
Accredo
1-800-803-2523
Basic Home Infusion
1-888-822-7428
*Infusion Express (IVX Health)
1-800-746-8147
*Metro Infusion Services
1-888-330-6432
Option Care Health
1-866-827-8203
Optum Infusion Services
1-877-306-4036
myoptumhealthcomplexmedical.com/
*Palmetto Infusion Services
1-615-367-1444
*Precision Health Healthcare
1-866-655-1444
Where to go:
Online: uhcprovider.com/paan
Information: uhcprovider.com/oncology > Commercial Intensity Modulated Radiation Therapy Program
Phone: 1-888-478-4760
Prior Authorization
Where to go:
Online: providerexpress.com
Phone (Provider Services): 1-888-478-4760
Where to go:
Online: UHCprovider.com > Find a Care Provider > Preferred Lab Network
Where to go:
Online: uhcprovider.com
Phone: 1-888-478-4760
Confirm member eligibility, provider care coordination notification, check claim status, update facility/practice data.
CT scans, MRIs, MRAs, PET scans and nuclear medicine studies including nuclear cardiology
Where to go:
Online: uhcprovider.com/paan
Phone: 1-866-889-8054
Request prior authorization for services as described in the Outpatient radiology notification/prior authorization protocol section in Chapter 7: Medical management
Where to go:
Phone: 1-888-936-7246
Fax: 1-855-250-8157
Request prior authorization
Diagnostic catheterization, electrophysiology implants, echocardiogram and stress echocardiogram
Where to go:
Online: UHCprovider.com/paan
Phone: 1-866-889-8054
Request prior authorization in the Outpatient cardiology notification/prior authorization protocol section of Chapter 7: Medical Management.
Where to go:
Provider Services: 1-800-822-5353
Electronic Payer ID: 521337971
Claims Address:
UnitedHealthcare Dental - Claims Unit
P.O. Box 30567
Salt Lake City, UT 84130-0567
Medtronic
Diabetic insulin pump
1-800-646-4633
National Biological Corporation
Ultraviolet light therapy
1-216-831-0600
National Seating and Mobility
Technology mobility products,
custom wheelchairs
Novocure
Optune brain stimulator
Numotion
Mobility products, custom
wheelchairs
1-888-232-1333
Orthofix
Bone growth stimulator
1-800-535-4492
Otto Bock Healthcare
CPM
1-800-736-8276
Prentke Romich
Speech generating devices
1-800-268-5224
RespirTech
Respiratory high frequency chest
compression vest
1-800-793-1261
Roche Diagnostics
Home INR monitor/test strips
1-800-428-5076
Rotech Healthcare
Standard DME
1-877-254-1725
Tactile System
Pneumatic compression devices
1-866-435-3948
Tandem Diabetes Care
Tandem diabetic insulin pump
1-877-801-6901
Tobii Dynavox
Speech generating device
1-866-588-4548
Virtuox
Home sleep testing
1-877-337-7111
Watermark Medical
Home sleep testing
1-877-710-6999
ZOLL LifeVest
AED – wearable defibrillator
1-800-543-3267
Zynex Medical
TEN units
1-800-495-6670
1-800-736-4427
Bayada Home Health Care
1-800-305-3000
Brookdale Home Health
Maxim Health Care Services
1-800-899-9525
PSA Healthcare
1-770-441-1580
Where to go:
MiniMed Distribution Group (Medtronic)
1-800-933-3322
Insulate Corporation
1-800-591-3455
Disposable supplies, ostomy, urological, incontinence supplies
Where to go:
Byram Medical
1-877-902-9726
Edgepark Medical
1-888-394-5375
Medline
1-800-633-5463
Liberator Medical Supply
1-888-244-0789
Physical, occupational, speech therapy and chiropractic services
Where to go:
Online: myoptumhealthphysicalhealth.com
Phone: 1-800-873-4575
Fax: 1-248-733-6070
Pharmacy services and self-administered medications benefit information
Where to go:
Phone: 1-800-711-4555
(includes provider-administered medications)
Where to go:
Online: uhcprovider.com/paan
Information: uhcprovider.com/priorauth
For participating hospitals, health care and ancillary providers
Where to go:
Online: uhcprovider.com > Contact Us > Find a Network Contact
Accredo
1-800-803-2523
Biologics
1-800-856-1984
Caremark
1-877-287-1234
Eversana
1-866-336-1336
Genoa Healthcare
1-800-519-1139
Option Care Health
1-866-827-8203
Optum Pharmacy
1-866-218-7398
Orsini Pharmaceutical
1-800-950-3963
PANTHERx
1-855-726-8479
US Bioservices
1-888-518-7246
Where to go:
Online: spectera.com
Electronic Payer ID: 00773
Phone: 1-800-638-3120 (Monday – Friday, 8 a.m. – 11 p.m. ET; Saturday 9 a.m. – 4:30 p.m. ET)
Paper Claims Address:
UnitedHealthcare
P.O. Box 30978
Salt Lake City, UT 84130