Effective July 1, 2021 the following labs will be a part of our Preferred Lab Network:
BioReference Laboratories, Inc.
Clinical Pathology Laboratories, Inc.
Mayo Clinic Laboratories*
Millennium Health, LLC
NeoGenomics, Laboratories, Inc.
Quest Diagnostics, Inc.
*Laboratory services billed by Mayo Clinic and Mayo Health System are not included under the Mayo Clinic Laboratories agreement
The Preferred Lab Network consists of currently contracted independent, free-standing laboratory care providers that have met higher standards for access, cost, data, quality and service, based on a rigorous application and review process. We’ll work with these distinguished labs to continue our efforts to improve the care provider and member experience. The Preferred Lab Network providers will be highlighted in our directories starting July 1, 2021, to make it easy for members and care providers to identify them.
The Preferred Lab Network won’t change a member’s access to labs or lab services but it may offer additional advantages. The UnitedHealthcare Preferred Lab Network will be available for all members in all lines of business.
Preferred Lab Network providers are available to all UnitedHealthcare members and will be labeled in the care provider directory.
The Preferred Lab Network won’t change a member’s access to labs or lab services.
Members continue to have access to labs that are part of our extensive lab network even if they are not part of the Preferred Lab Network.
Members using the Preferred Lab Network may:
Have lower out-of-pocket costs*
Experience better service, shorter wait times and a higher quality of care Have access to test results quicker and schedule appointments online
Care providers referring members to labs in the Preferred Lab Network:
Won’t need to do anything differently
Can order tests electronically
Will have access to physician-to-lab medical director consultation to support patient care
May see higher quality and quicker turnaround times on test results
The Preferred Lab Network features currently contracted independent, free-standing laboratory care providers that have met higher standards for access, cost, data, quality and service. We will work with these distinguished labs to continue our efforts to improve the care provider and member experience.
There is no change in lab access for members or care providers. Members can still use a lab in UnitedHealthcare’s extensive network of over 300 labs, even if that lab isn’t in the Preferred Lab Network. However, choosing a lab in the Preferred Lab Network may let the member schedule patient service center appointments online and may lead to shorter wait times for services, higher quality of care and lower cost.
What is the Preferred Lab Network?
The UnitedHealthcare Preferred Lab Network is an advanced way to work with selected lab providers to deliver value-based care. Participating labs will offer physicians and patients improved quality, access and service at lower cost.* We selected Preferred Lab Network care providers based on a rigorous review process. Effective July 1, 2020 the following labs will be a part of our Preferred Lab Network:
* Laboratory services billed by Mayo Clinic and Mayo Health System are not included under the Mayo Clinic Laboratories agreement.
Requesting services from labs in the Preferred Lab Network
We expect physicians who refer to labs in the PLN to notice prompt turn-around times for lab results, ease-of-use when ordering labs electronically as well as easy access to physician-to-lab medical director consultations to support patient care. They will not need to do anything different to access services from these providers. Preferred Lab Network labs will be labeled in our care provider directories.
Preferred Lab Network labs will perform covered tests. However, available services may vary by lab. The lab’s Preferred Lab Network directory listing will include the type of testing available. The lab’s website will also list the type of tests performed and their locations.
*As applicable, costs may vary based on the member’s health care plan.
Insurance coverage provided by or through UnitedHealthcare Insurance Company, All Savers Insurance Company, Oxford Health Insurance, Inc. or their affiliates. Health Plan coverage provided by UnitedHealthcare of Arizona, Inc., UHC of California DBA UnitedHealthcare of California, UnitedHealthcare Benefits Plan of California, UnitedHealthcare of Colorado, Inc., UnitedHealthcare of Oklahoma, Inc., UnitedHealthcare of Oregon, Inc., UnitedHealthcare of Texas, LLC, UnitedHealthcare Benefits of Texas, Inc., UnitedHealthcare of Utah, Inc. and UnitedHealthcare of Washington, Inc., Oxford Health Plans (NJ), Inc. and Oxford Health Plans (CT), Inc. or other affiliates. Administrative services provided by United HealthCare Services, Inc., OptumRx, OptumHealth Care Solutions, LLC, Oxford Health Plans LLC or their affiliates. Behavioral health products are provided by U.S. Behavioral Health Plan, California (USBHPC), United Behavioral Health (UBH) or its affiliates.