Bulletins and Newsletters

Review these bulletins to stay up to date on news, policy changes, and other issues important to your practice. 

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For Medical Policies, Medical Benefit Drug Policies, Coverage Determination Guidelines, Utilization Review Guidelines and corresponding update bulletins for UnitedHealthcare Community Plan, visit the Policies and Protocols section.

Social Determinants of Health Protocol

Effective Oct. 1, 2020, providers are encouraged to capture Social Determinants of Health (SDoH), as defined below, by utilizing SDoH ICD-10 diagnostic code(s) (or successor diagnostic codes) in the medical record.

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Resources to Help You Prepare for a Challenging Influenza Season

Predicting the 2020-2021 flu season impact is harder than usual given the overlap and possible increased risk of COVID-19 during this time period.

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UnitedHealthcare Dual Complete: Virginia Members Matched with a Navigator

The UnitedHealthcare Dual Complete® plan will now pair our members with a Navigator, a go-to-person for support, to assist them every step of the way on their health journey in Virginia.

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Community & State Plan: 2020 Transportation Benefit Information

The UnitedHealthcare Community & State Plan of Virginia offers members a benefit:  Assisting with transportation to healthcare services.

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Annual Wellness Visit Through Telehealth

The Annual Wellness Visit (AWV) might not be the first service that comes to mind when you think of using telehealth.

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Initiation and Engagement of Alcohol and Other Drug Dependence Treatment

UnitedHealthcare Community Plan of Virginia knows how busy you are every day – and we want to help. 

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Medication Reconciliation Post-Discharge (MRP)

Medication Reconciliation is critical post-discharge for all individuals who use prescription medications.

How to Manage and Close the Measure

Managing MRP Care Opportunities

Important Outreach to Your Patients Receiving MAT

Reach out to your patients who receive Medication Assisted-Treatments (MAT) to ensure they’re continuing to fill all prescriptions.

Virginia Medicaid Appointment Standards

The Department of Medical Assistance Services (DMAS) has set reasonable standards for Medicaid member access to medical care appointments. 

Earn $50.00 for Obstetrical Risk Assessment submissions

Complete the Obstetrical Risk Assessment Form (OBRAF) and submit within ten days of a woman’s first prenatal care visit with the provider.

Member Experience Survey Virginia Medicaid

Review your patients feedback from this year.

Visit the Payment Policy Notifications page to view updates.