The UnitedHealthcare Provider Portal is your gateway to UnitedHealthcare’s self-service online tools. You’ll be able to complete a number of tasks — such as checking on member eligibility, benefits and claims for multiple UnitedHealthcare plans — all without having to pick up the phone.
2. Create a One Healthcare ID to access the portal. Go to UHCprovider.com and click on “New User & User Access” in the upper-right corner of your screen. Simply follow the step-by-step, on-screen instructions to request a One Healthcare ID.
A One Healthcare ID must be connected to the tax ID number of your practice, facility or organization.
Be sure your practice has a security management process to grant the appropriate access to staff members to perform online transactions.
3. Start checking out the portal. The UnitedHealthcare Provider Portal allows you to quickly get the answers you need to claims information like status updates, reconsiderations and appeals, so you can save valuable time and get better documentation and visibility. You can also submit prior authorization requests, check eligibility and benefits information and access items in Document Library — all at no cost to you and without having to make a phone call.
Keeping your demographic and tax information up-to-date is important for several reasons. It can help connect you with members searching for a care provider, and it supports claims processing and compliance with regulatory requirements.
Take a few minutes now to verify your demographic and tax ID information, using one of the options below:
Sign into the UnitedHealthcare Provider Portal by clicking on the Sign In button at the top right corner of this page. Select "Practice Management" in the upper menu and then “My Practice Profile” to view your information. If anything needs to be updated, you can submit changes through this tool.*
The fastest way to receive payments is to enroll with Optum Pay for electronic funds transfer (EFT). Optum Pay is a fully integrated, full-service payment and remittance advice solution administered by Optum Bank® for all sizes and types of health care professionals.
Through Electronic Data Interchange (EDI), you’ll be able to submit claims, check eligibility, request prior authorization and referrals and more — all electronically through your practice management system (PMS) or hospital information system (HIS). There’s no need to manually enter data, make phone calls or log into our website. Using EDI for all eligible UnitedHealthcare transactions can help you improve efficiency and reduce costs.
Our electronic newsletter gives you and your staff the latest updates on UnitedHealthcare procedures, policy changes and other useful administrative and clinical information. Visit UHCprovider.com/news to sign up.
We have training options to help you stay up-to-date on the health care industry and learn how to use UnitedHealthcare’s many tools and resources. Highlights include:
The New Provider Orientation Training Course
This short, half-hour course will help you and your staff learn more about the tools and other resources you’ll need to use as you do business with UnitedHealthcare. It’s available on demand, 24/7, so you can complete it whenever your schedule allows. Click here to access the course.
Health Care Professional Education and Training
This is a source for on-demand courses that give you in-depth program information and other updates from UnitedHealthcare. And, they’re available from any device.
Use the UnitedHealthcare Provider Portal to find the member’s plan name, view your participation status and download a copy of the member’s ID card
The Credentialing Program has been developed in accordance with state and federal requirements and accreditation guidelines. In accordance with those standards, UnitedHealthcare members will not be referred and/or assigned to you until the credentialing process and contracting process have been completed.