As you and your staff start providing care to new UnitedHealthcare® Connected® for One Care (Medicare-Medicaid Plan) members in Massachusetts, we want to make sure you have the information you need to do business with us.
Starting Jan. 1, 2022, this new program is available to individuals, ages 21–64, who are eligible for both Medicare and Medicaid. Our upcoming training sessions can help you learn more about this plan and help support you as you care for these members.
Who should attend: Anyone in your office who focuses on aspects of care for UnitedHealthcare Connected® patients — office managers, clinicians, and quality and administrative staff who handle authorizations, claims and coding
If you can’t attend one of our live webinars, our on-demand training is always available as a resource for you and your staff.
Type: Virtual event
Duration: 1 hour 30 minutes
What you’ll learn:
The new UnitedHealthcare Connected plan
Online tools and resources to verify eligibility, submit claims and more
Best practices for claims submissions and timely filing
Prior authorization requirements and processes
How to resolve issues by reaching out to the right contacts
Where to access quick reference guides for answers to common questions